Meet the team behind the TotalSpa experience
At TotalSpa, we believe that true luxury lies in the details. Our team consists of expert advisors, certified technicians, and wellness specialists, dedicated to transforming every space into an experience of comfort, design, and functionality.
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Your ally in well-being and design
Each member of our team is ready to offer you personalized advice in choosing freestanding tubs, indoor tubs, spas or jacuzzis, and saunas. We understand the needs of each client, whether for a residential or commercial project, ensuring solutions that combine technology, aesthetics, and durability.
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Experts in luxury spas, hot tubs, and bathtubs
Our advisors master both the technical aspect and the interior and architectural design of each product. We accompany you from the selection of the ideal model to the customization of finishes, ensuring that your investment translates into a unique wellness experience.
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Professional technical service and maintenance
More than a sale, we offer a commitment. Our specialized technical team handles the connection, preventive and corrective maintenance, as well as the installation of original spare parts and accessories for bathtubs, spas, and saunas. With TotalSpa, every detail is backed by professional support and a performance guarantee.
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Elizabeth – Sales Advisor
Approachable and very attentive to detail, Elizabeth understands your needs and translates them into clear recommendations. Ideal if you're looking for practical support and a warm approach.
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Iván - Sales Advisor
A technical profile with an aesthetic vision: Iván helps your choice work well and look better. Ideal for projects where design and functionality must go hand in hand.
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Samuel - Sales Advisor
Analytical and quality-oriented, Samuel excels at comparing options and landing on the best decision for your project. Perfect if you want to choose with discernment and confidence.
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Rogelio – Sales Advisor
Focused on service and follow-up, Rogelio keeps the process organized and straightforward. Ideal if you value reliable advice from start to finish.
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Carlos – Sales Advisor
Meticulous and resourceful, Carlos specializes in finding the right option based on space, use, and preferences. Ideal if you need a tailored, straightforward proposal.
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Paul – Sales Advisor
Creative and results-oriented, Paul transforms ideas into well-grounded proposals. Ideal if you're looking for different, well-thought-out alternatives with a focus on execution.
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Alain – Sales Advisor
Consultative and strategic, Alain supports projects that require planning and an overall vision. Ideal for residential or commercial developments where timeliness, budget, and specifications are important.
National Sales Supervision
Ensures aligned commercial operations, with close monitoring of teams and clients to maintain consistent national results.
Omar – National Sales Supervisor
With experience in the sector and a practical business vision, Omar oversees TotalSpa's commercial operations nationwide, coordinating sales and customer service teams to ensure an orderly and efficient process.
His focus is on follow-up, process standardization, and continuous improvement, ensuring that each advisor provides clear, professional service aligned with the brand's standards.
Under his supervision, relationships with clients and distributors are strengthened, the purchasing experience is optimized, and consistent execution is maintained from the first contact to final delivery.
Technical Support – Full Service
At Servicio Total, we ensure that every installation, maintenance, or repair is performed to the highest quality standards. Our commitment doesn't end with the sale: it begins when your equipment becomes operational.
We supervise every stage of the process to guarantee that your tubs, jacuzzis, or spas receive the professional technical service they deserve. We have a team of certified technicians and specialized personnel who ensure prompt, reliable, and results-oriented service.
What do we offer?
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🛠️ Professional networking
Safe assembly and connection of tubs, spas, and whirlpool systems.
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🔧 Maintenance and repair
Preventive and corrective services with certified technical staff.
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✅ Original spare parts
Guaranteed parts and components to maintain your equipment's performance.
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Jair - Advisor
Dedicated and decisive, Jair ensures that every technical service or parts delivery is carried out with efficiency and precision. His leadership in the field and direct communication with technicians guarantee optimal results and fully satisfied customers.
Get to know us and experience the difference!
At Totalspa, more than products, we offer a complete experience. Our team works with passion to guarantee your satisfaction and help you enjoy perfect wellness spaces.
Ready to speak with our team?
We are here to help you choose and design the best solution for your project.